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Dispatch Operator - Courier Services

 

Description

Description Mobile One Courier & Logistics - A leading same day delivery company is listed as one of the fastest privately held companies in the US by Inc Magazine is seeking team members to grow with our organization. 

Job Title:  Dispatcher
We are looking for a qualified and talented candidate that can take charge to ensure that the delivery is completed on time by collaborating with our couriers and clients. On time delivery is our most important mission along taking care of the clients.

  • Full Time - Days vary
    • Mix of mid shift or 2nd shift during the week
  • Will include weekend days
    • Rotating 1st/2nd shifts every weekend

We value team players who go above and beyond.

Responsibilities include directing and dispatching multiple couriers in Hampton Roads and surrounding cities.  This individual should have a high standard of customer service skills and be able to multi-task.  Must have a standard knowledge of computers and database software.  Will be working with multi-phone line system and two way radio's while interacting with contractor couriers, clients and employees. Other duties as assigned.

Successful Dispatcher
Must be flexible to fill in when needed.  An individual who is willing to go the extra mile and complete work in a timely manner, all the while maintaining great working relationships within the company and outside with clients. Attention to detail is a must. Previous dispatching experience a plus.

 Requirements

  • Prior dispatch experience preferred
  • Must possess strong interpersonal skills
  • Strong written and verbal communication skills required
  • The ability to work with a team or individually
  • Ability to solve problems
  • Willing to work non-traditional schedule which may include off shifts and/or weekends
  • Interact with our clients and contractors, including communicating problems and updates as needed.
  • Ability to multi-task in a fast-paced environment with great attention to detail.
  • Possess a Valid Virginia Driver’s License and clean driving record.
  • Criminal Background check
  • Drug Screen
  • Have current transportation.
  • Ability to climb a step ladder
  • Have geographical knowledge of the area.

Benefits:

  • Paid Time Off
  • Health & Dental Insurance
  • Short & Long Term Disability
  • Retirement 


 

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